Terms of trade
Order
At https://supr2clean.dk you can order our items. If you have inquiries about the goods, you are welcome to contact us – preferably via the contact form on our website.
When you trade with EFFEKTIV Production, agreements are made in the following languages:
- Dansk
It is possible to see previous orders by logging on to the website. If you wish to receive a copy of your order confirmation, please send an email to effecktiv@effekt-l-b.dk
Orders must be a minimum of 2 units. No amount is required.
Payment
All prices on effected-l-b.dk are stated in Danish kroner and incl. VAT and all Danish taxes, duties, etc.
All prices are daily prices and are updated regularly.
Flg. payment cards are accepted at effekt-l-b.dk:
– Dankort
– VisaDankort
– MasterCard
– Maestro
– We saw
– Visa Electron
No fee is charged for payment at https://supr2clean.dk
When you make an online payment with a debit card, you are always protected against misuse. You have the option of rejecting the payment when you receive your payment summary.
You have no deductible in the event that your card should be misused at an online store that uses SSL (Secure Socket Layer) in their payment system.
Thus, you are actually better secured than in the physical world, where you have a deductible of DKK 1,200 if your Dankort is misused by using a PIN code.
The data you provide in connection with an online purchase paid for with a payment card is SSL encrypted.
So only PBS can read them. Neither the online store nor others have the ability to read the data.
The amount will only be deducted from your account when the goods are sent from EFFEKTIV Production. An amount greater than what you approved at the time of purchase can never be deducted.
Delivery
We only deliver in Denmark (except the Faroe Islands and Greenland). All deliveries are made through GLS. Normal delivery time is 1-3 business days after we receive the order.
Items ordered before 12.00 are usually sent the same day as they are ordered.
Cannot be delivered on Saturdays, Sundays and public holidays.
Freight
EFFEKTIV Production sends all packages with Danske Fragtmænd. For this, a fixed shipping fee is charged depending on weight.
Right of withdrawal
According to the current legislation for internet shopping on Danish websites, there is a 14-day right of return on all items.
The 14-day right of return is valid from the day you received your goods.
However, the right of return presupposes that the item is returned in substantially the same condition as upon receipt.
When returning goods, please enclose a copy of the invoice or order confirmation, and we will return your receipt as soon as we have received your item and checked that the item meets the conditions for the right of withdrawal. The return address is:
EFFEKTIV Production
Middelfartvej 63E
DK-5492 Vissenbjerg
If you have regretted your purchase, or need to have your item exchanged, you will have to pay for the shipping costs yourself.
Items sent to EFFEKTIV Production per. cash on delivery will not be received.
Your money will be returned as soon as possible after we have received the item returned and checked that it meets the conditions for the right of withdrawal. Alternatively, you can return or exchange your item at our warehouse address within the 14 day deadline. Remember to bring your order confirmation.
When the right of withdrawal is exercised, you must pay the postage yourself to send the item back.
The item can be sent to:
EFFEKTIV Production
Middelfartvej 63E
DK-5492 Vissenbjerg
Complaint
When you shop at https://supr2clean.dk, you of course have a 24 month right to make a complaint. This means that you can either have the item repaired, exchanged, the money back or a reduction in the price, depending on the specific situation.
This, of course, requires that the complaint is justified and that the defect has not arisen because of incorrect use of the product or other damaging behavior.
Complaints must be made within a reasonable time after you have discovered the defect in the item. If a complaint is made within two months after the defect is discovered, the complaint will always be timely. We will reimburse reasonable shipping costs that you may have in connection with the return of the item when the complaint is justified.
When you want to advertise a product, it must be submitted to our address:
EFFEKTIV Production
Middelfartvej 63E
DK-5492 Vissenbjerg
When you return the item, please provide a complete description of the defect.
Note! We do not accept packages sent by post. cash on delivery or similar.
Remember that the item must always be sent back in proper packaging, and get a receipt for shipment so we can refund your shipping costs.
Choice of law and venue
Any dispute is settled in accordance with Danish law by the ordinary courts.
Personal data policy
Please see our personal data policy here.
Cookies
We use cookies on the website and refer to our cookie policy.
Address:
EFFEKTIV Production
Middelfartvej 63E
DK-5492 Vissenbjerg
CVR No. 20866276
Phone: 88 20 98 88
Phone hours:
Monday – Friday at 9.00 – 15.00
Personal data policy
In the following, it is explained how EFFEKTIV uses the personal information that you provide when you visit our website and uses the website’s various services.
By using and visiting this website, you accept the conditions below.
- Collection of Personal Information
1.1 – You will always be informed prior to the collection of personal information about you. The personal information we collect may, for example, include your name, your email address, your home address and similar identifying information, as well as information about which purchases you have made.
- What do we use the information for?
2.1 – It is up to you whether you want to provide personal information to us. We collect personally identifiable information in order to deliver an item, complete an order or the like. Your information will not be passed on to third parties.
2.2 – We do not use your personal information for marketing purposes. However, your first name and hometown will appear if you have submitted tips to us.
- Cookies
3.1 – In connection with the use of our website, cookies will be used.
See our cookie policy here
- Security
4.1 – We have implemented security measures to ensure that our internal procedures comply with our security policy standards. We therefore strive to protect the quality and integrity of your personal information. However, your information is stored and transmitted in an unencrypted form.
- Access to your personal information, etc.
5.1 – You have the right to access the information we process about you, with certain statutory exceptions. You also have the right to object to the collection and further processing of your personal information. In addition, you also have the right to have your personal information corrected if necessary.
- Links to other websites etc.
6.1 – Our website may contain links to other websites or to integrated sites. We are not responsible for the content of other companies’ websites or their practices regarding the collection of personal information. When visiting other websites, you are always encouraged to read the holders’ privacy policies and other relevant policies.
- Change of information or deregistration of services, etc.
7.1 – If you want us to update, change or delete personal information that we have registered about you or do not want to receive more messages from us, or if you have questions about the above guidelines, you can contact us at effektiv@effects-l-b.dk.
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